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Customer Support
with QUICK SUPPORT

 
Customer Support

You need Online-help? No problem.

We offer free Remote Service / Remote Training

  • Download the QUICK  SUPPORT file to your PC.
  • QUICK  SUPPORT will generate a code, which will enable our Support Staff to access your PC.
  • Call our Support Staff and give them this code number
  • Now our staff can log directly into your PC and fix the problem while you speak.
       
QUICK  SUPPORT  download

ebro® Customer Support:    
+49 (0)841 - 95 478 23
+49 (0)841 - 95 478 24
 
  

Service in the best sense of the word...

 
At ebro, „Service“ is more than just a word -
we spare no effort to offer our customers the best possible solution

For us, „Service“ means more than the usual software hotline, calibration service, repairs, etc. We are dedicated to understanding the needs of our customers and to offering them the best possible solutions.

It makes no difference if you need to have a handheld instrument repaired, a BUS-system serviced or a thermometer calibrated - we are glad to be of service. Just call!


 
  

Contact Persons at ebro

 
Service International
Stephanie Herzner
Telephone: 0841 - 95478 - 33
Fax: 0841 - 95478 - 59
E-Mail: herzner@ebro.com

Service International
Stephanie Braun
Telephone: 0841 - 95478 - 53
Fax: 0841 - 95478 - 83
E-Mail: braun@ebro.com

Service International
Katrin Trattner
Telephone: 0841 - 95478 - 32
Fax: 0841 - 95478 - 59
E-Mail: trattner@ebro.com

Service Manager
Thomas Stemmann

Telephone: 0841 - 95478 - 55
Fax: 0841 - 95478 - 59
E-Mail: stemmann@ebro.com

Manager DKD-Laboratory
Thomas Koch
Telephone: 0841 - 95478 - 77
Fax: 0841 - 95478-80
E-Mail: koch@ebro.com