Need to send us your device for calibration, repair or certification from EU countries?

Let us help you with that.
 

To minimize extended waiting periods and questions regarding your orders, please complete the corresponding service form (see below). Please have the model, serial number and your customer number ready. It is especially important to indicate the reason for your return. Once you have sent it to us, we will get in contact with you immediately.

Need to send us your device for calibration, repair or certification outside EU countries?

Let us help you with that.

In order to avoid longer waiting times and questions about import processing, we ask you to contact us in advance under following e-mail address: Orders.xags@no-spam-pleasexylem.com and wait for our instruction to return the goods. We ask for your understanding that we may reject returns that have not been notified in advance.

Validation and process logger

Service order form


Trade In Formular


How does this benefit you?

 

• Waiting times are reduced

• Additional questions are limited

• Shortened service time

 

Please send your devices to  


ebro brand devices  


Xylem Analytics Germany Sales GmbH & Co. KG
ebro Service
Am Achalaich 11                        
82362 Weilheim
Germany 

Handhelds

Service order form


How does this benefit you?

 

• Waiting times are reduced

• Additional questions are limited

• Shortened service time

 

Please send your devices to  


ebro brand devices  


Xylem Analytics Germany Sales GmbH & Co. KG
ebro Service
Am Achalaich 11                   
82362 Weilheim
Germany 

Cold chain logger

Service order form


How does this benefit you?

 

• Waiting times are reduced

• Additional questions are limited

• Shortened service time

 

Please send your devices to  


ebro brand devices  


Xylem Analytics Germany Sales GmbH & Co. KG
ebro Service
Am Achalaich 11                       
82362 Weilheim
Germany